We at Xskinz.com believe in your satisfaction. If you receive any damaged products, you may ship them back to us within 60 days and receive a new product. If you receive a product and are not 100% satisfied with it, you may also return this product within 60 days for a full refund or exchange. All returned products must be in new condition. They must include a copy of your receipt and any additional information included with shipping. Please mail to the return address on your shipping package or refer to the contact page for our shipping address. For your protection, ship your return via an insured, trackable carrier.